Caswino Terms & Conditions – For Players in Bangladesh

Caswino (caswino.onl) is an internationally licensed online gaming platform. These Terms and Conditions constitute a legally binding agreement between Caswino and its users.

These terms have been written in English for players in Bangladesh. In the event of any conflict, the English version shall be considered the official and governing text.

Caswino reserves the right to update these Terms and Conditions at any time. Users will be notified of any changes via email or through a notification on the platform. Continued use of the platform following such changes constitutes acceptance of the revised terms.

• These Terms and Conditions apply to all Caswino services, games, and promotions.
• Any disputes will be resolved in accordance with applicable laws.
• Caswino provides its services for entertainment purposes only.
• Caswino reserves the right to suspend or close any account found to be misusing the platform.

Registering an account on Caswino requires meeting certain eligibility criteria. Registration is not open to everyone — only individuals who meet the specified conditions may create an account.

You are required to provide accurate and truthful information at the time of registration. Caswino reserves the right to close any account found to contain false or misleading details, and any remaining balance may be forfeited in such cases.

• Each person may register one account only.
• The name, address, and phone number provided at registration must be accurate.
• Opening multiple accounts from the same device or IP address is strictly prohibited.
• Family members living at the same address may open separate accounts, but Caswino must be notified in advance.
• To update any account details, please contact our support team.
• Keeping your account password secure is solely your responsibility.

Caswino strictly prohibits anyone under the age of 18 from using the platform. This is both a legal obligation and a core part of our ethical responsibility.

Caswino may request KYC (Know Your Customer) verification at any time, including prior to withdrawal. This process may require proof of identity, proof of address, and verification of your payment method.

• A copy of a National ID (NID), passport, or driving licence may be required.
• A utility bill or bank statement may be requested for address verification.
• Withdrawals may be held until KYC verification is complete.
• All verification information is kept strictly confidential.
• Accounts may be suspended at any time if a user is suspected to be underage.

Caswino accepts a variety of payment methods, including Mobile Pay, Nagad, Rocket, and USDT. Certain transaction rules apply to all users.

All deposited funds must belong to the user and come from a legitimate source. Any suspicion of money laundering or illegal transactions will result in the immediate closure of the account and referral to the relevant authorities.

• Minimum deposit amount is ৳200 BDT (may vary depending on the selected method).
• KYC verification must be completed before withdrawals can be processed.
• Withdrawals are typically processed within 24 hours.
• Withdrawals are requested to the same payment method used for the deposit.
• A maximum withdrawal limit may apply within a given time period.
• Bonus balance cannot be withdrawn directly — it will be converted to real balance only after wagering requirements are met.

Caswino offers a range of bonuses and promotions. Each bonus comes with its own terms and conditions, which should be read carefully before claiming.

A wagering requirement is the number of times a bonus amount must be bet before it can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means ৳20,000 in bets must be placed.

• The welcome bonus is available once only, on your first deposit.
• Bonuses must be claimed within a specified time frame — any unclaimed bonus will expire once the deadline passes.
• Certain games may be restricted from bonus play.
• Multiple bonuses cannot be active simultaneously unless the offer specifically states otherwise.
• Any attempt at bonus abuse or arbitrage will result in the bonus being cancelled.
• Cashback bonuses generally carry no wagering requirements, but please check the specific offer terms to confirm.

All games on Caswino are RNG (Random Number Generator) certified, meaning every outcome is entirely random and not predetermined. Caswino has no influence over game results in any way.

Once a bet is confirmed in Sports Betting, it cannot be changed or cancelled — the cash-out option may be used only where available. If a bet is voided due to a technical error, the stake will be refunded.

• Exploiting software bugs or technical glitches is strictly prohibited.
• The use of automated bots or automation tools is strictly prohibited.
• Collusion with other players will result in the suspension of all accounts involved.
• In any dispute regarding game history or transaction records, Caswino's server data shall be considered the final and definitive record.
• In Live Casino games, the dealer's decision is final.

Caswino reserves the right to suspend or permanently close any account at any time for the reasons listed below. Such decisions are final and no financial compensation will be provided.

• Registering with false or inaccurate information.
• Multiple accounts are found to exist.
• Bonus abuse or fraudulent activity.
• Suspicion of money laundering.
• If the user is proven to be underage.
• Using abusive or harmful language towards our support team or other users.

Users may also close their account at any time. In such cases, the account will be closed after any available balance (excluding bonuses) has been withdrawn.

Caswino places responsible gaming at the top of its priorities. We believe gaming is for entertainment — not as a source of income. That's why we give players the tools to set their own limits.

• You can set deposit limits on a daily, weekly, or monthly basis.
• You can set your own betting limits.
• A cooling-off period (from 24 hours up to 6 months) can be applied upon request.
• A permanent self-exclusion option is available.
• If you experience any gaming issues, our support team is ready to help.

Caswino is committed to protecting the personal information of its users. Your data will never be sold or shared with third parties — the only exception being where legally required to notify the relevant authorities.

• All data is secured with SSL encryption.
• Payment details are not stored on our servers.
• You have the right to request access to or deletion of your personal data.
• Full details on our cookie practices are available in the Privacy Policy.

For full details on privacy, please visit our Privacy Policy page.

Caswino may update these Terms and Conditions at any time. For significant changes, registered users will be notified by email or via an in-platform notification.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. It is good practice to check this page regularly.

• The latest version of these Terms and Conditions will always be available on this page.
• You can check the "Last Updated" date at the top of this page to see when changes were last made.
• If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to apply in full.