Caswino Privacy Policy – Keeping Your Personal Information Safe & Secure

When you register or use Caswino's services, certain information is collected from you. This falls into two categories — information you provide directly and information collected automatically.

Direct information is collected when you create an account, make a deposit, or contact support. Technical information is collected automatically as you browse the website or play games.

Caswino uses your data solely for specific, legitimate purposes. It will never be used for anything else without your consent.

Your data is collected primarily to deliver the best possible service, keep your account secure, and meet our legal obligations. Each data point and its specific purpose are clearly outlined below.

• For account creation, management, and verification.
• To process deposits, withdrawals, and financial transactions.
• To prevent fraud, money laundering, and suspicious activity.
• To accurately deliver bonuses and promotions.
• To provide customer support and technical assistance.
• To improve platform performance and fix bugs.
• To suggest games and offers tailored to your preferences.
• To comply with legal obligations and regulatory requirements.

Caswino does not share your personal information with any third parties — except in a limited number of specific cases, which are clearly outlined below.

These exceptions exist to protect your interests — for example, deposits cannot be processed without a payment processor. Even so, only the minimum necessary data is ever shared.

• Payment Processor: Necessary information is shared with payment platforms such as Mobile Pay, Nagad, and Rocket to process transactions.
• KYC Provider: Your information may be shared with licensed KYC providers for identity verification purposes.
• Legal Authority: We may be required to disclose your data in response to a court order or government directive.
• Anti-Fraud System: Limited information may be shared with security partners to help prevent fraud.

All partners listed above are bound by the same strict privacy standards as Caswino.

Caswino uses cookies and similar technologies to improve your experience on the website. Cookies are small data files stored in your browser.

Caswino's website uses several types of cookies, each serving a different purpose. You have control over most of them.

• Essential Cookies: Essential for maintaining your login session and account security. These cannot be disabled.
• Functional Cookies: Remembers your language, preferences, and settings.
• Analytics Cookies: Helps us understand which parts of the website are used most.
• Performance Cookies: Used to track page load speeds and errors.

Caswino uses industry-standard security measures to protect your data. Our servers are kept up to date and undergo regular security audits.

Your payment details are never stored on our servers — every transaction is processed directly through the payment processor. This effectively eliminates the risk of card or mobile banking data theft.

• All data is protected with AES-256 encryption.
• The website runs entirely on SSL/TLS certificates (HTTPS).
• Two-factor authentication (2FA) is available for your account.
• Instant alerts are sent if any unusual login or account activity is detected.
• Regular penetration testing is conducted.
• Data centers are physically secured and monitored 24/7.

How long your data is retained depends on the type of information. Financial records are generally kept for up to 5 years in accordance with legal requirements. Personal data is deleted after a set period once an account is closed.

Caswino puts you in full control of your personal data. You may exercise any of the rights listed below at any time.

Caswino's platform uses certain essential third-party services required to operate properly. Each of these services has its own privacy policy and operates under strict guidelines set by Caswino.

• Game Provider: Licensed game studios may use certain information to operate their games.
• Analytics Tools: The tools used to monitor website performance collect anonymous data only.
• Cybersecurity: DDoS protection and firewall providers analyze network traffic to keep the platform secure.

Caswino is not responsible for the privacy policies of any external websites. If you visit a third-party site, that site's own terms and policies will apply.

Caswino does not collect, and has no intention of collecting, data from users under the age of 18. The platform is strictly operated for adults only.

If we become aware that a minor's data has been collected inadvertently, the account will be closed immediately and all associated data permanently deleted.

Caswino may update this privacy policy from time to time. Any changes will be reflected by a revised date on this page, and registered users will be notified by email for significant updates.

• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• You will be notified 30 days in advance of any major changes.
• Copies of previous versions are available upon request.

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us.

For more detailed inquiries, please visit our FAQ Page View or learn more about us About Us Read the page.